A new online casino opened in September of 2015 by Cassanava Enterprises, and the company is a casino brand that operates using 888 gaming software. They are one of the largest gaming companies on a global scale, but there have been a few complaints about this company blocking accounts and taking the money of gamers. Some of their sister sites include Winneroo Casino and Casino-on-Net. They also have sports betting sites and bingo. This company is based out of Gibraltar.
In terms of games, Shanghai Spins Casino could definitely have a better selection. It is not overly impressive. In total, they have around 160 slots, and they are offered with both Betsoft and NetEnt gaming software. The biggest problem with the 160 slots that they have is that around two-thirds of the choices are nothing to get excited about.
If you want to know about the exciting slots that they have, however, check out Jack & the Beanstalk, Invaders from the Planet Moolah and they also have both of the South Park slots games. When it comes to table games, that is where Shanghai Spins Casino falls especially short. They have a sum total of eight table games. You have five versions of roulette, one version of baccarat and two versions of casino poker. What is striking about this is that they have nothing for blackjack.
In the tab called "Other," you have two versions of arcade keno, two versions for video poker and two different types of scratch games.
Promo Codes and Welcome Offer
- Deposit using Promo Code: SHANGHAI - Get a 100% Bonus up to £25 + 50 Free Spins
In the majority of cases when an unimpressive signup bonus is given, the company gives you looser wagering restrictions. That is not the case here. If you can even find the terms and conditions for bonus codes, then you deserve a bonus for that in itself. In addition, the terms and conditions have been added in a terrible font that causes more eyestrain than what it would be worth.
Basically, you have to deposit a minimum of £10 if you are even going to qualify for a welcome bonus. Their upper limits sit at a miserly £25. To even get the bonus amount, you have to wager 30x the bonus, and the terms and conditions are very foggy. In essence, it looks like the bonus won't even be cashed out, and if you withdraw your deposit, you will still have those wagering requirements.
There are better and more reputable online casinos. The only redeeming quality is that they use Betsoft and NetEnt slot games, and even that is offset by the fact that there have been complaints filed about them not being fair. Proceed at your own risk.
The loyalty program at Shanghai Spins is called "Loyalty Chips." Whenever you wager £2 on the games, you will be given a loyalty chip. For every 1,000 bonus chips received, you will win a stunning £1 in bonus cash. Who wants to honestly wager £2000 just to add £2 to their account. That's insulting the intelligence of gamers. Don't expect much for free bets here.
The gaming software that you will find at this company includes Dragonfish, Betsoft, Barcrest, WMS and NetEnt.
Payment Methods and Withdrawals
When it comes to the payment methods, you actually have a pretty okay number of payment options, including Paypal, Visa, Maestro, Visa Debit, Entropay, Neteller, Ukash and PaySafe Card.
Mobile -friendly App
The one thing about this site is that it does look pretty good on the mobile devices. You will find, however, that if you experience any issues with the gaming, live support will only be offered to players who have registered. While they do say that they have a toll-free number available 24/7, don't believe it. When we tried to call up customer service, the only thing that we heard was a beeping noise. They do, however, have support available through their contact form, and they "promise" that their customers will receive a response after 72 hours.
Pros & Cons
- Betsoft and NetEnt slots, which are great
- Some decent slots games
- Quick pay-outs
The saving grace of this site is that they do have Betsoft and NetEnt slots, which are great because wherever that gaming software goes, you have decent slots games. You also have other good slots gaming software from 888, Dragonfish, PariPlay, Barcrest and WMS, but there are still a lot of non-entertaining slot games on the site.
- Some complaints against the site
- Limited number of casino games
- Not the best selection of slots
- Bonuses could be better
The con that breaks the camel's back is that they are kind of a sketchy site. One player even complained that after depositing £200 and playing, they went to their login to find out that they are excluded from playing until 2099. Essentially, self excluded players lose their money because their account was blocked. Meanwhile, it becomes a win-win scenario for the Shanghai Spins Casino. Even after contacting Cassava Enterprises, the company refused to issue the player a refund. Apparently, this is even common with Cassanova Enterprises because it has also happened on their bingo sites.